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SECTORAL STAFF


Scale and Improve Your Service Support with Digital Staff

Current global conditions force many businesses to relocate in-office workers to remote home workers. If your company needs to provide IT and HR support for an increasingly remote workforce, Digital Workers can quickly solve this problem.

For Telecommunications 

Digital Staff - prototype

Superior Customer Support with Digital Workers ™

Proven Expertise in the Telecommunications Industry. Leading global Telco companies can hire DigiStaff to upgrade their customer service operations and scale them with sudden search volumes. They can work with human colleagues for years to provide best-in-class user experiences. 

  • More than a chatbot: DigiStaff completes telco customer service tasks on its own
  • They are pre-trained to perform multiple tasks, regardless of volume 
  • At Telco call centers, they specialize in frequently asked questions such as contract time, fines, balance inquiries and more. 
  • Trained to solve problems related to internet, voice, SMS or other connection issues 
  • Simplifies operations for service cancellations, SIM card changes and mobile plan changes 
  • Communicates problems to human operators only when needed 
  • It is available 24/7 on multiple channels: voice, text, chat, phone, etc. 
  • Handles multiple topics like a human operator using terms that users can easily understand 
  • Safely integrates with large platforms and backend systems like Avaya, Genesys 

Contact for Rental

For Banking Digital Staff - prototype

Providing Optional Banking Services with Digital Staff

Proven Expertise in the banking industry. Leading global banks, retail banks and financial institutions can use DigiStaff to upgrade customer service and scale on demand. He has years of digital banking experience working with human colleagues for best-in-class user experiences.  

  • More than a chatbot: DigiStaff completes its banking tasks on its own 
  • They are pre-trained to perform multiple banking tasks, even at high volumes 
  • Specializes in credit card issues like new cards, payment disputes, reward balances and more 
  • Manages digital banking accounts to provide declaration and balance and process transactions 
  • Simplifies mortgage processes to help customers investigate interest rates, submit pre-approval applications and make policy payments 
  • Communicates problems to human banking staff only when needed 
  • It is available 24/7 on multiple channels: voice, text, chat, phone, etc. 
  • Works like a human banking representative, tackles multiple issues using banking terms that users can easily understand 
  • Safely integrates into major banking platforms and backend systems  
Contact for Rental 

For Insurance Digital Staff - prototype

Provide Scalable Insurance Services with Digital Staff™

Proven Insurance Industry Expertise. Large insurance companies with millions of insurers can rely on DigiStaff for customer service. It has many years of experience and greater customer loyalty in the field of home, automobile and life insurance, working with human agents to create personalized user experiences.

  • More than just a chatbot: DigiStaff completes insurance missions end to end 
  • Pre-trained to perform multiple insurance duties regardless of volume 
  • Can specialize in policies, diseases, claims and more
  • Helps customers to research policy rates, get pre-approval and pay 
  • Maintains industry compliance by updating skills with the latest insurance regulatory requirements
  • Communicates issues to human insurance or customer service representatives only when needed
  • It is available 24/7 on multiple channels: voice, text, chat, phone, etc. 
  • It works like a human insurance agent, addressing multiple issues using terms that users can easily understand 
  • Safely integrates into large insurance platforms and backend systems 

Contact for Rental

For Health Sector Digital Staff - prototype

Provide Advanced Health Services with Digital Workers

Proven Expertise for Better Experiences. Leading global brands rely on DigiStaff to deliver service and scale contact center operations, regardless of volume. He has years of experience in various sectors that can be applied to healthcare use cases.   

  • More than a chatbot: DigiStaff completes tasks on its own. Pre-trained to take on multiple tasks simultaneously, even at high volumes 
  • Acts as a speech agent for patient comfort and care 
  • Book, reschedule, or cancel patient appointments with providers 
  • Provides patient scans for chronic conditions such as diabetes 
  • It works alongside health call center agents to perform clinical tasks so providers focus on patient care plans
  • Communicates problems to human Staff when necessary 
  • It is available 24/7 on multiple channels: voice, text, chat, phone, etc. 
  • Integrates securely with back-end systems 

Contact for Rental

COVID-19 Assistant

Interact with DigiStaff to better understand your risk of COVID-19 coronavirus transmission by answering a series of screening questions recommended by the CDC.  

  • Talk to text or voice with DigiStaff 
  • Answer a series of screening questions related to symptoms or potential risk factors
  • Access general information about COVID-19

How Can You Hire Your New Digital Staff?

Getting started with Digital Workers through DigiStaff.io takes just a few steps. Using the intuitive user interface of the marketplace, visitors can easily find Digital Staff with IT Service Desk skills and other people who can be deployed within their company.

Do you need more information? Contact us

Are you ready to join Digital Workers to build your future workforce, cut costs and grow your business? It can help you draw the best course to success with DigiStaff.io. Enter your contact information below and you will receive news from us within 24 hours.

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